Pursuant to its fiscal policies, the Macon-Bibb County Industrial Authority (“MBCIA”) periodically evaluates those services used by MBCIA to ensure product offerings, pricing, and industry innovation are being maximized.
MBCIA seeks to create a strategic partnership with an official information technology managed services provider that shares our values of extraordinary customer service, good stewardship of public resources, and investing in the Macon-Bibb community.
MBCIA seeks an appropriate and qualified vendor to provide Information Technology Managed Services. The ideal vendor will provide technical support, assistance, hardware and software management and troubleshooting, and system maintenance and training, as needed. The vendor will be expected to utilize a ‘help desk’ presence to handle service calls efficiently and to ensure that there is no significant computer downtime during normal working hours.